Returns & Exchanges
At Alpkit, we want you to be completely satisfied with your gear, which is why we offer a 123-day return period for all unworn and unwashed items. If your purchase doesn't meet your expectations, our simple return process ensures a quick resolution.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags remain attached and the items are in sellable condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt; we will process your refund or exchange within 7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing